April 17, 2020

CCS Immigration Services During COVID-19

The following is a letter from USCIS regarding their adjusted opperations. 

On March 18, to protect our workforce and to help mitigate the spread of coronavirus (COVID-19) in our communities, USCIS temporarily suspended all routine face-to-face services with applicants at all of our offices, including all interviews and naturalization ceremonies. The temporary suspension is extended through May 3, and USCIS offices will begin to re-open on May 4 unless the public closures are extended further.

This includes interviews, naturalization ceremonies and biometric collection appointments. However, we will continue to provide emergency services during this time. If you have an emergency service request, please contact the USCIS Contact Center. Employees in these offices are continuing to perform mission-essential services that do not require face-to-face contact with the public.

USCIS field offices will send notices to applicants and petitioners with scheduled appointments impacted by the temporary public closure. We will also send notices to naturalization applicants scheduled for naturalization ceremonies. We will reschedule all applicants when USCIS resumes normal operations.

USCIS asylum offices will send interview cancellation notices and automatically reschedule asylum interviews. When the interview is rescheduled, asylum applicants will receive a new interview notice with the new time, date and location of the interview. 

USCIS will also automatically reschedule application support center appointments due to the temporary office closure. Those impacted will receive a new appointment letter in the mail. Individuals who had InfoPass or other appointments at the field office must reschedule through the USCIS Contact Center once field offices are open to the public againPlease check to see if the office in your jurisdiction has been reopened before reaching out to the USCIS Contact Center.

Additionally, USCIS is postponing all in-person public engagement and outreach events for the duration of the temporary office closure. Please contact  if you have an immediate engagement question during this time.

Education and precautions are the strongest tools against infection. Get the latest facts by visiting the Centers for Disease Control and Prevention’s COVID-19 website. Continue to practice good health habits, refrain from handshakes or hugs as greetings, and clean hands and surfaces appropriately.

USCIS will provide further updates as the situation develops and will continue to follow CDC guidance in response to this situation. Please visit uscis.gov/coronavirus for updates.

Kind regards,

Public Engagement Division

U.S. Citizenship and Immigration Services


CCS Immigration Appointments

 Our immigration team is still working and accepting cases. If you would like to schedule an appointment with of our immigration team, you must first contact a member of the team at 801-977-9119 or at the numbers listed below. 


For citizenship, DACA and general consults in English

Alyssa Williams: 801-428-1255


For DV related questions, DACA and general consults in English or Spanish

Emily McKenzie: 801-428-1259


For DACA and general consults in English or Spanish

Rosario Corona: 801-428-1256


For DACA and citizenship and refugee immigration questions in English or Spanish

Heather Johnson-Gutierrez: 801-428-1258


For removal/deportation and detention questions in English or Spanish

Virginia Maynes:  801-428-1323